Cabin Kit FAQ

Is a building permit required ?
We want to be sure your purchase fits your needs, but please be aware that it is your responsibility to determine whether or not you will need a building permit, and to determine what the requirements are to meet local building codes or other rules that apply in your locality. You can contact your local building code authorities for such information. Laws, ordinances, regulations, restrictions, covenants, and other codes or rules that apply to sheds, storage buildings or other outdoor structures vary from state to state and from locality to locality. Moreover, these codes or rules are also subject to change. Please confirm that the product will meet the local building codes and regulations PRIOR TO MAKING A PURCHASE.

Do you provide financing ?

Yes. Allwood has partnered with LightStream, a division of SunTrust Bank, to provide financing for cabin kits and tiny homes provided the purchase totals at least $5000, with a maximum of $100,000.00. If the cabin or tiny home is less than $5000, you may add other items to your purchase to reach the $5000 mimimum required. See more details and links on our Financing Page above.  

What kind of surface should I build the cabin or shed on ?
In all cases and especially for large cabins, a concrete slab foundation is ideal. However, any solid foundation which spreads the construction load over a wide area will work.

Do you do the assembly or provide someone to help me put together my cabin or shed ?
All our kits are do-it-yourself kits and arrive at your home ready to be assembled by you. Each kit comes with an installation manual for assembly. Installation manuals can be also be requested via email. Metric manuals are also available, in case you are more familiar with that measurement system.  

Is the assembly difficult ?
It is not difficult, but some building knowledge and experience will definitely help. 

Are the instructions easy to follow ?
The instructions are written by the factories in Estonia and FInland, and consist mostly of drawings with generic instructions. We always recommend that you read the instructions before you start so that we can answer any questions you may have.  Every kit comes with its own installation manual with instructions, parts list, and illustrations. 

What tools will I need to assemble my cabin or shed ?

Work gloves, safety glasses, level, tape measure, hammer, rubber mullet, screwdriver, pliers, and a ladder. A cordless drill will save assembly time.

How long does it take to assemble ?
For cabins and sheds up to 125 sqf,  it takes about two days with two adults. The general rule is three days for cabins up to 200 sqf. with two adults, amd more for larger cabins. The type of building site and the foundation may save or add an extra day. Most of our small cabins can be assembled by one person, but we recommend two people. 

Can I take my cabin or shed apart and build it again somewhere else ?
Yes, it is possible to tear down your shed / cabin and build it again, but we do not recommend doing it. If you plan to move later, then avoid nails and use screws instead. Even if you carefully take the structure apart, it is reasonable to expect that you will need to replace the floor boards. 

Can I paint or stain my new cabin or shed ?
You must paint or treat your building soon after it is assembled in order for the warranty to apply. Paint or stain will help to protect your new building against the weather conditions. Three coats of stain or two coats of paint are best.

Will I need to spend a lot of time on maintenance of my cabin or shed ?
For safe and long term use of your new shed, we recommend that you maintain and inspect it at least once a year. You should pay attention to the paint, roof construction, covering material, and door/window/foundation fastenings. It is very important to make sure that the area underneath the cabin is well ventilated.

What is your return, exchange & refund policy ?
If you are not satisfied with our product, you may return the item in its original package within 14 Days for an exchange or a refund provided that assembly has not commenced. The 14 days begins from the date delivery was made. Credit will be issued after the kit is returned and inspected. Refunds will reflect deductions for shipping charges to and from your address, meaning that two shipping rates will be charged.  If free shipping was initially provided, our actual shipping costs will be charged to and from the "ship to" address. To return an item, just email or call us to receive a Return Authorization Number (RMA). There will also be a 15% restocking fee on all returns. Shipments without Return Authorization, or assembled items, will not be accepted for return. Shipments returned out of their original packaging will be charged an additional 20% on return. Purchaser will also be charged for any missing or damaged parts. If assembly has commenced, cabin kits cannot be returned unless they are significantly damaged and incapable of being repaired or cured with replacement parts, which will be determined solely by Allwood after inspection. In all claims of damage, you must notify Allwood within 7 days of receipt in order to be entitled to replacement parts free of charge. This is because warping can occur after delivery in certain climate conditions for which we are not responsible.

What is your cancellation policy ?
Your Order may be cancelled before the items have been shipped from our warehouse. A cancellation number will be issued. Orders that are not cancelled, or if an order is refused by the customer at delivery, will be subject to all actual shipping fees and restocking fees. This also applies to orders where the customer is not home at the time of delivery and the package is returned to our company.

What does the limited warranty include and how long is it ?
Please refer to the manuals page to read about the warranties for your particular product.

Do you provide a warranty ?
Yes, all of our sheds and cabins come with a 5 year manufacturer's warranty.

Should I buy a floor kit ?
Some of our shed kits have an optional floor kit. Why is it optional? If you are fairly experienced, you can save money by purchasing the lumber locally at your home improvement store, instead of purchasing the floor kit and incurring the cost of shipping the lumber. 

Do you charge sales tax ?
There is no sales tax collected on any order shipped outside of Florida.  A standard 6.0% Sales Tax will be added to all shipments within the state of Florida. Tax Exempt Organizations should fax resale certificates after placing your order.

How long will it take to receive my order ?
Orders for stock models are usually processed and shipped within 7 business days. Please allow 1-2 additional days for models 200+ sqf since they take longer to crate. Depending on your location the processing and transit time is usually 5-10 business days. Lead time for cabin models not stocked and/or larger cabins usually customized are shown in the listings.

How will you deliver my order ?
Large cabins are delivered with vehicles equipped with back-mounted forklifts. Small and midsize kits will first ship to a nearby freight terminal. A local 3rd party carrier will then pick it up and deliver it to your curbside or building site. We do NOT use trucks with lift loaders. Cabin kits parts are delicate and even a slight bounce may result in broken glass or dented corner. Instead, our carrier will MANUALLY unload and restack the parts at the destination.This will also enable you to inspect the contents and ensure that everything is in good condition. Note that free delivery only applies to addresses accessible by truck with paved roads and excludes ferry trips to islands. 

Do you provide delivery confirmation ?
As soon as your item is picked up by our carrier we will notify you. This will allow you to make proper arrangements to be present.

Will my item look exactly like the picture on your website ?
We make every effort to provide high quality images to assist you in choosing an appropriate product. However, please note images may vary in color depending on your screen settings. If exact color is critical to you,  we recommend contacting us and we will try to provide more information.